Support
Wanyama Watch helps people report wildlife incidents and helps vetted rangers review, claim, and respond to those reports.
For support with the app, account access, or report conversations, contact the support team at wanyamawatch@gmail.com.
Related pages: Privacy Policy ยท Terms of Service
Wanyama Watch is a private platform operator and moderation layer. It is not the Kenya Wildlife Service and it cannot guarantee a field response, rescue outcome, or official intervention.
What we can help with
- Problems creating or logging into a vetted ranger account
- Issues uploading photos or sharing location in a report
- Questions about who a report was assigned to
- Requests to review or remove abusive chat content
- Questions about privacy, data retention, or account deletion
- Reports of false reporting, inappropriate or sexual content, harassment, impersonation, or commercial misuse of the platform
Safety note
Wanyama Watch is for incident reporting and ranger coordination. If a person is in immediate danger, contact local emergency services first. For urgent wildlife matters, contact the Kenya Wildlife Service through its official channels, including the toll-free line 0800 597 000 or the nearest wildlife office.
Account deletion
Rangers can delete their own account directly inside the app from Profile Settings. Account deletion revokes active sessions and push tokens and removes the ranger from active assignment routing.
Privacy and complaints
For privacy requests, moderation concerns, or legal/support questions, email wanyamawatch@gmail.com.
If you believe your data-protection rights have been infringed and the issue remains unresolved, you may also contact the Office of the Data Protection Commissioner in Kenya at www.odpc.go.ke.